How Heater Repairs Differ From Maintenance Services

Often our technicians at Kotz Heating, Cooling & Plumbing are asked about heater repairs and maintenance of heating systems. We often get the impression from many Oxford, MI and Waterford, MI homeowners that they believe the words are synonymous. Nothing could be further from the truth, and we want to make sure you understand that.

Defining Maintenance & Repair

• MAINTENANCE IS:
  • Scheduled in advance
  • Cost effective because it is scheduled
  • Preventative in nature
  • Necessary to assure peak efficiency
• REPAIRS ARE:
  • Unscheduled
  • Required because of catastrophic breakdowns
  • Often expensive because work is performed on an emergency basis
  • Depending on severity/parts availability can take days to complete

This is what it boils down to: The goal of maintenance on HVAC systems is to PREVENT the need for expensive heater repairs. During maintenance our Kotz technicians may find a failing component that needs to be replaced. While that can technically be considered a repair it’s done to avoid the possibility of a breakdown that requires emergency service. Additionally, maintenance services performed by a qualified technician can increase the lifespan of the appliance and maintain the heating efficiency required to keep your Waterford, MI or Oxford, MI home comfortable.

Maintenance = Insurance

Kotz can’t stop you if you decide to ignore scheduled maintenance. Just know you are gambling just as sure as you are when sitting at the blackjack table in Las Vegas. The cost of routine maintenance is going to look pretty reasonable if we need to dispatch a technician to your home at 10:00 p.m. on a Saturday night because the heating system broke down and it’s ten degrees outside.

Ride The Red Carpet For Peace Of Mind

The easiest and most cost-effective way to deal with maintenance is to sign up for the Kotz Red Carpet Maintenance Program. As a member you receive:

• Two maintenance visits (heating & cooling) per year
• 15% Savings on parts & labor
• Priority first in line service
• No overtime charges
• Reduced diagnostic fees

What Are You Waiting For?

Now that you understand the difference between maintenance and repair doesn’t it make sense to call Kotz Heating, Cooling & Plumbing to arrange for professional maintenance on the HVAC systems in your Oxford, MI or Waterford, MI home?