Whatever plumbing service you need in your Waterford, MI home, your first call should be to Kotz Heating, Cooling & Plumbing. Whenever the word plumber comes up, the automatic response seems to be how much is this going to cost? Let’s be clear, there is no plumbing service price list that is written in stone. What you will receive when you call Kotz is a locally owned company that is committed to offering professional plumbing service at a competitive price.
“Guesstimate” isn’t in our vocabulary
When you call Kotz you won’t get speculation about how much it’s going to cost to fix your problem. Additionally, any plumber who quotes a price over the phone is playing with fire. That’s because no two jobs are the same and a guesstimate can turn out to be way off and can lead to anger and accusations of bait and switch. An onsite inspection is required to determine exactly what plumbing service is needed and what the final cost will be.
Here is how the process works
When you call Kotz our customer service representative will ask you to describe the problem. A Kotz plumber will be dispatched as quickly as possible. If it’s an emergency situation, every attempt will be made to help over the phone and a plumber will be dispatched as soon as possible. Upon arrival he or she will assess what plumbing service is required and provide you with an estimate. Then you can decide to accept it or not.
About that estimate
Additionally, keep this in mind when thinking about a plumbing service price list, Kotz provides flat rate vs. hourly pricing. What this means is you’ll pay the price we quote whether it takes 30 minutes or 8 hours to finish the job.
Price is important but….
Everyone wants to save a buck, but the cheapest plumber in town may not be the best deal. The rates could be low because he’s unlicensed, doesn’t have liability insurance, and doesn’t acquire the proper plumbing permits to assure the job is done according to local codes. That “cheap” plumbing service can quickly turn into an expensive proposition if the work causes damage to your home that’s not covered by liability insurance.
Lifetime workmanship guarantee
This is what you will receive when you choose Kotz for your plumbing service. Our 100% happiness guarantee is a big reason why we’ve been serving Waterford, MI and all of Oakland County since 1929. A local handyman might say he has a guarantee, but what happens when you have a problem and his phone number is disconnected? Don’t take that chance. Call Kotz Heating, Cooling & Plumbing first. Be sure to like and follow us on Facebook and Twitter.
